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Generative AI
How to Build a Chatbot with Natural Language Processing As a result, call wait times can be considerably reduced, and the efficiency and quality of these interactions can be greatly improved. Artificial Intelligence (AI), natural language processing (NLP), Intent Recognition, and Entity Recognition are all key components of chatbot development. When used together, these technologies...
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Insurance Chatbot Examples: 5 Innovative Use Cases Based on the data and insights gathered about the customer, the chatbot can make relevant insurance product recommendations during the conversation. Insurance chatbots collect information about the finances, properties, vehicles, previous policies, and current status to provide advice on suggested plans and insurance claims. They can also push...
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